Sector 62, Noida, Uttar Pradesh
- GST NO. : 10BARPT8843G1ZA
Job openings for customer support executive in chennai
Handle customer complaints provide appropriate solutions and alternatives within the
time limits; follow up to ensure resolution.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts.
Manage large inbound calls.
Provide accurate, valid and complete information by using the right methods/tools.
Follow communication procedures, guidelines and policies.
Take an extra mile to engage customers.
Strong phone contact handling skills and active listening.
Ability to multitask, prioritizes, and manages time effectively.
Customer orientation and ability to adapt/respond to different types of characters.
Proven customer support experience is an added advantage.
| Experience | 0 - 3 Years |
| Salary | 1 Lac 50 Thousand To 3 Lac P.A. |
| Industry | ITES / BPO / KPO / LPO / Customer Service |
| Qualification | Diploma, B.A, B.C.A, B.B.A, B.Com, B.Sc |
| Key Skills | Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication |
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