Sector 62, Noida, Uttar Pradesh
- GST NO. : 10BARPT8843G1ZA
Job openings for customer relationship manager in faridabad
Customer service: Handle customer inquiries, feedback, and complaints
Customer retention: Develop programs to retain customers and promote word-of-mouth marketing
Customer journey: Map the steps customers take to complete an action, such as making a purchase
Market research: Conduct research to understand the needs of customers and competitors
Data analysis: Analyze customer information to identify areas for improvement
Marketing: Create and execute marketing campaigns to improve customer experience
Reporting: Provide reporting and analysis on CRM data
Communication: Work with sales and marketing teams to improve communication with customers
Process improvement: Identify ways to improve customer service and the customer experience
| Experience | 3 - 7 Years |
| Salary | 2 Lac 50 Thousand To 3 Lac 50 Thousand P.A. |
| Industry | ITES / BPO / KPO / LPO / Customer Service |
| Qualification | B.B.A, B.Com |
| Key Skills | Customer Relationship Customer Care Customer Service Customer Support Customer Handling MS CRM Interpersonal Skills Service Marketing Customer Management Convincing Power Problem Management |
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